CryptoCapital Review 2018

/CryptoCapital Review 2018

CryptoCapital Review 2018 2018-06-26T15:04:13+00:00
CryptoCapital Review 2018

Crypto Capital Review

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  1. What is Crypto Capital?
  2. How does Crypto Capital work?
  3. Crypto Capital Verification
  4. Crypto Capital Fees
  5. Is Crypto Capital safe?
  6. Exchanges that accept Crypto Capital

Since the evolution of blockchain technology and cryptocurrencies, a need to have systems in place that allow the trading of cryptocurrencies rose. This brought about the rapid development and growth of crypto trading exchanges. But, as much as crypto exchanges benefit crypto traders, they have some limitations.

What is Crypto Capital?

Crypto capital can be referred to as flat banking that lets users deposit and withdraw fiat funds to any cryptocurrency exchange across the globe. With Cryptocapital, users are allowed credit their coffers in the currency they prefer such as USD, CNY, JPY, and EUR. Additionally, users are allowed to transfer their digital currencies like Litecoin, Dash, Ethereum, and Bitcoin through certified exchange platforms.

Crypto Capital was established to bridge the gap between legacy fiat banking and the world of cryptocurrencies. It is a licensed financial institution created to cater to the cryptocurrency economy. Founded in 2013 and headquartered in Panama, the fiat banking platform was created to support legitimate crypto blockchains.

As per the reviews available online, crypto capital works as it is advertised. The majority of users says that transferring funds amid numerous exchanges and their Crypto capital account was immediate. However, others claim that they experience some deferrals when transferring funds to the platform for the first time.

How does Cryptocapital work?

You are required to register for crypto capital and ensure that you complete the KYC/AML verification for you to deposit money. After that, you can buy and transfer cryptocurrencies within any exchange.

  • To begin exchanging your currencies using cryptocurrency, visit the registration page and fill the form
  • Login in using your username and password that you received in your email and you are ready to go.
  • Fiat currency funding:

You can transfer any currency to your account by going to the deposit page and follow the instructions. All fiat currencies are handled through the crypto capital. Getting an account is a fast process that will allow you have numerous fiat currencies in one account. Bear in mind that each account has a unique IBAN number that can be used in other cryptocurrency-related business without verifying the process again.

  • Countries that Crypto Capital supports

Cryptocapital is based in Panama, and the platform is supported in various countries such as USA, Japan, Europe, Canada and many more.

  • Limitations of crypto capital

With crypto capital, you can now deposit numerous fiat currencies into the platform and then transfer them to any currency of your choice. Additionally, they have collaborated with the major companies in the crypto industry such as, Bitfinex, BTCC and many others. There are some limitations to consider. The platform allows you to purchase a minimum of 0.01 of any cryptocurrency and a maximum of 10. It as well comes with various accounts with comes with different limits. Most cases, the upgrades will take a long procedure, but successive purchase with verified accounts is fast. The accounts include:

  • Basic: a user is allowed to purchase up to $500 worth of cryptocurrency in one day. The purchasing amount should not exceed $2000 in one month.
  • Verified: verified account users are allowed to buy up to $10000 worth of cryptocurrency in one day and up to the maximum of $10000 in one month.
  • Verified plus and corporate: users of verified plus or corporate accounts have no limitations on the what they can purchase or sale.

CryptoCapital Verification

Before you can buy and sell cryptocurrency, or make fiat deposits or withdrawals on Crypto Capital, your account has to be verified. There are two types of accounts you can open on Crypto Capital and those are either personal or corporate.

  • Crypto capital offers fiat bank account to companies and allows you to develop your crypto related business on a global level. Additionally, you will be offered with direct access to exchanges and payment process, letting you send and receive payments across the world.

When you register for an account, you should choose the account you want to create, fill the required details and send. You will receive an email with your application. You’ll then be required to sign the application and email it back along with the verification documents.

Personal accounts verification documents include the following:

  • A passport or an ID copy.
  • A proof of address (utility bill, bank statement, or credit card statement). The proof of address should not be more than three months old.

Corporate accounts verification documents:

  • A copy of an ID card or passport of directors, authorized signatory or beneficial owners.
  • Proof of residence of directors authorized signatories and beneficial owners that are not more than three months old (a utility bill will do).
  • Either the registration document or the company or a certificate of incorporation.
  • The company’s Memorandum and Articles of Association.
  • Notes from board meetings or an attorney authorized to open the bank account.

All the documents should be certified by a bank officer, public notary, accountant or lawyer. All certifications have to contain a date stamp, name, address, and telephone number of the individual who has certified the documents.

When everything is ready, the verification process is complete and the account is approved you will receive an email that will provide a link to the bank account. As you go to the link, the page will ask you to enter the password and the authorization code.

The entire verification process and account approval will take 2-5 business days. The verification process may be long, but you only do it once.

  • Special features of Cryptocapital

Crypto capital has numerous features for both investors and traders. Crypto capital is responsible for handling all the KYC/AML requirements, and this implies that you will only get verified once. Once you pass the verification process, you will interact with numerous exchange without identifying yourself again. Another feature of the crypto capital is that a single crypto account will be used in many exchanges.

Crypto Capital Fees

Crypto Capital has varying charges for personal accounts holders and corporate accounts holders. All the fees involved include:

  • Account signing up is free
  • Account Annual renewal is free
  • Transferring currencies between crypto capital accounts is free
  • Any funds transferred from non-crypto capital accounts are charged $10 and $20 for the cash that exceeds $20000
  • When transferring funds externally, you will be charged $10 for amounts that is below $10000, $20 for the amounts that exceeds $10000, $25 for the amount exceeding $25000, $45 for the amount exceeding $40000, $55 for the amount that goes beyond $50000, $85 for the amounts exceeding $100000, $125 for the amount that exceeds $200000 and $175 for the amount that goes beyond $450000.
  • For the express transfers, you will be charged $45
  • For any recall request, you will be charged $75

Is crypto capital safe

Cryptocapital is one of the most secure platforms when it comes to the exchange and transfer of different cryptocurrencies. The following facts have allowed them to create a strong reputation amongst their competitors.

  • Community trust

Cryptocapital has gained the community trust through its mixed reputation within the cryptocurrency community. However, the company strives to respond to the negative complaints and offer better services.

  • Security

Cryptocapital has created a robust system that stores its users’ funds in offline cold storage. However, they don’t disclose any extra information on where or how the company undertakes the process. The system is designed to provide two-factor authentication to make sure that your account is protected.

  • Customer support

Typically, crypto capital is well-recognized for its improved client support that is not available in the majority of other cryptocurrency exchanges. It provides its client support via email, and also through the extensive FAQ segment. While some complaints can be retrieved online about crypto capital customer support, some tests reveal that the company is responsive and take their time to answer back to critics.

Exchanges that accept Cryptocapital

Currently, crypto capital is incorporated with numerous well-regarded exchanges such as, EXmo, BTCC, and Bitfinex. >>

This is one of the most famous cryptocurrency exchanges that is integrated with Cryptocapital. One of the reasons making it more popular is that it comes with user-friendly websites that offer the account holders the easiness to use interface, making it perfect for novices. Additionally, it offers a multi-level account platform that can be customized and suitable for cryptocurrency novices and institutional traders. fees include a 3.5% and a $0.25 or £0.20 charges for the credit card deposit to the account of the user. Additionally, they will charge a 7% service fee that is counted in the price of the cryptocurrency that is offered on the exchange.

ExmoExmo >>

This is a UK based cryptocurrency exchange platform. Exmo has a simple and intuitively easy to use website. The exchange platform does not have any additional features apart from the most necessary ones. Additionally, there is an exchange tab that makes the process of exchanging the currency simple. The charges in Exmo vary, based on the type of deposit you make, with a range of 1-8%, fixed fees or percentage and a fixed summation.

BitfinexBitfinex >>

This is one of the biggest cryptocurrency exchanges. It is based in Hong Kong. It plays a vital role in expediting the US dollar trading cryptocurrencies. Bitfinex is well-known for its capability to leverage trading of up to 3.3 times and a related margin financing market for lenders. Additionally, it offers exclusive hypothetical tokens that can be used to bet. At lower volumes, Bitfinex will charge you 0.1% fee on every bank wire deposit you make, with a minimum price of $20.

To Sum it Up

This cryptocurrency platform has experienced tremendous results over the last few months. With hundreds of account holders, crypto capital us ever active on 24/7 basis, with many good traders and novice learning each day. Some of the pros and cons of this platform include:


  • Easy to use.
  • Decent fees.
  • You can do your transactions any time you want.
  • Offers a wide range of currencies to trade with.


  • Slow moving.
  • The market is not regulated.
  • Still initial.

We hope you enjoyed reading the Cryptocapital review.

You can visit our site for more details about cryptocurrency exchanges. Thank you and see you next time.

Leave A Comment22 Comments on "CryptoCapital Review 2018"

  1. Pedro M. S. Eleuterio
    Pedro M. S. Eleuterio April 26, 2018 at 4:02 pm


    Cryptocapital does not answer any of my email contact for support. I’m trying since february 2018, because I made one transfer (swift) to a bank, but with a wrong account name. So, the money came back to cryptocapital, but cryptocapital did not put that money in my account. I’m trying to get this money back for two months, and cryptocapital does not answer a single email. I already called and they did nothing.

    I do NOT recommend Cryptocapital – my money is missing.

  2. Antony P
    Antony P April 27, 2018 at 12:10 am

    This company seems to be scam. Read also these postings. I had similar issue that I transferred money to CryptoCapital and it seems to be just disappear.

  3. Rod B
    Rod B April 30, 2018 at 11:26 am

    They’re a scam.
    Put in the minimum amount via credit card and got a call from a so-called broker by the name of Larry Woods asking me to increase my deposit as huge profits were to be made, he got really angry when I said that”s all I was willing to do at this stage.

    After 10 days of so-called trading my account balance doubled so I put in a withdrawal request for the original amount back to my credit card just to see what would happen, got another call from Larry Woods asking me to cancel my request as he would no longer be interested in me even though the balance remaining was still greater than my initial investment. He got really ugly on the phone.

    I have not seen any money back and I followed all there guidelines.

    Don”t touch this crowd they will just steal your money.

    • Mark Schwarz
      Mark Schwarz April 30, 2018 at 11:31 am

      I’m sorry to hear that Rod.

  4. Anonymous
    Anonymous April 30, 2018 at 10:28 pm

    I have submitted 2 requests (tickets) to find out where my $2199 sent on april16 from quadrigacx to has disappeared.
    I finally got a response today saying that my ticket has expired and no mention of what they have done about finding my money!

    I have sent them proof that quadrigacx confirms that the money was sent to them.

    I think maybe posting it here will get them to take some action. I hope

  5. Anonymous
    Anonymous May 1, 2018 at 12:34 pm

    Thanks, Mark for that FYI here is a paste of the last email from Larry or whatever his name is from 2 weeks ago as a result of submitting a request for a withdrawal….they failed the test no money returned and Crypto-Capitals should be on the Interpol list for money laundering and theft.

    “Listen to me now, it’s the last time that you mention the word withdrawal I’m not a gambler in the casino, I’m a broker and trader in the financial market, I was learning for 7 years, in order to be the analyst that I am.

    I understand the reason to withdraw that, but still if you are not planning to be a serious trader that coming to make her profits, I don’t have the time to spend just to create few dollars, it won’t be worth to my department to pay that much money for information just to make you profit.
    I believe you will understand my position.”


    • Mark Schwarz
      Mark Schwarz May 1, 2018 at 1:09 pm

      Thank you for sharing. I’ll be sure to investigate that matter with CryptoCapital.

  6. Rod B
    Rod B May 1, 2018 at 12:39 pm

    Yes Mark they are criminals and should be on the Interpol list for theft and money laundering.
    I say again don’t touch them, hopefully my lesson will help any others thinking a glossy website means they are legit.
    If you give them your money you will never see it again.

    • Mark Schwarz
      Mark Schwarz May 1, 2018 at 1:15 pm

      I sent them an email regarding the improper way they treat their clients. I’ll share any update.

  7. Tomas
    Tomas May 18, 2018 at 7:33 am

    Any update on your situation Rod? Mark, did you hear back from them?

    I don’t really grasp what “Larry” is saying. Is Crypto Capital not just meant to be used as an intermediary between your fiat bank account and crypto exchanges? Why would they care whether you withdraw or not, they get their $10 fee whether it’s $100 or $9000, no??

    I was under the impression the point of getting a Crypto Capital account was so that you only needed to be verified once, and they could use any of their exchange partners to buy and sell crypto. Depositing and withdrawing as much as you please (and paying $10 each time).

    I’m confused by the whole situation.

  8. Rod B
    Rod B May 20, 2018 at 5:30 pm

    Hi Tomas
    Heard nothing from Crypto Capital my withdrawal is still pending after over one month of waiting.
    Why is it still pending?? I have no idea they have all my bank details it’s just a bloody scam.
    I am resigned to the fact that the money is gone and someone is lying on a beach somewhere drinking cocktails with not only my money but with everybody else’s who have put money into CryptoCapital.

  9. Mark Schwarz
    Mark Schwarz May 21, 2018 at 9:10 am

    This is what CryptoCapital has to say-

    Hi Mark, Thank you for the thought-out review.

    We have heard our customers loud and clear and hired a new head of customer service to help our efficiency and transparency when helping our clients. We will also be adding additional support staff to our team in the next 30 days to help with the volume.

    I did read through each comment and can confirm that most of the issues were resolved. I couldn’t find a customer or ticket from Pedro, so perhaps you can tell him to send an additional ticket in using the email he has associated with the account. Also, in regards to the comment from Anonymous about “Larry”. We do not have any agents and are also not funded via credit card, so I think that reviewer is confusing us with a different company.

    I appreciate you reaching out on their behalf and again for your review.

    Thank you,
    Support Services
    Crypto Capital Corp

  10. Rod B
    Rod B May 25, 2018 at 9:50 pm

    Hi Mark
    Ok thanks for your post and the reply from CryptoCapital.
    After checking I discovered that maybe a rogue company is the offender, check out this is the company that has my money it has a different website and I discovered it as a trading platform on a link through Yahoo Finance.

  11. investbitcoin
    investbitcoin June 13, 2018 at 6:49 pm


    I have the same problem with BITFINEX exchange: they use Crypto Capital without the possibility to change for someone else and I have a withdrawal of 26K EUR that never arrives at my bank account…

    Issued 25th of MAY.

    Search for complains over the net.

    “Jay,” said also to me by email on 11 June that my transfer will arrive before the end of the week.


  12. investbitcoin
    investbitcoin June 16, 2018 at 1:07 pm

    Hi again All,

    Happy end : i received my wire withdrawal now 🙂

    So this company is not scam but efficiency is clearly not at the top…

  13. Jon
    Jon June 17, 2018 at 4:02 am

    I just registered an account with Crypto Capital and need to file some paper work to be verified. After reading these reviews, clearly this company cannot handle peoples money properly, and I’m not going to bother finishing this paper work.

    I’m glad QuadrigaCX has other alternatives to withdrawl and fund currency this cryptocapital.

  14. Antony P
    Antony P June 20, 2018 at 1:18 am

    I think the reply from Jay (CryptoCapital guy) who is saying that they will improve efficiency and transparency is a complete lie. My fund has been “stuck” somewhere for more than 2 months now. I and Jay did ping pong a couple of messages. First, he said the money has been transferred on 19th April, then he corrected that the money has been transferred on 8th May. I asked Jay for a transfer of proof. It’s been a month now, and he couldn’t even send me a proof of transfer. Now he is completely ignoring me. I sent him a couple of emails; and no answer at all.

    Do NOT deal with this company!

  15. Antony P
    Antony P June 21, 2018 at 12:54 pm

    If there is really a new head of CS for CryptoCapital and someone is trying to help, please investigate TX ID 256448 and contact me offline. My fund is missing for more than 2 months already. You have my contact in your database. Jay has been ignoring me for a month now.

  16. Osman
    Osman July 3, 2018 at 8:47 am


    I have wired 25k on 11th of june to bitfinex through crypto capital and my money still not credited. I sent mail to crypto capital but havent heard yet from them. I will be glad if someone can advise. I sent my MT103 swift message too.



  17. fayz76
    fayz76 July 6, 2018 at 10:23 am

    I am waiting on a Bitfinex withdrawal from 25th of May over £17k. Jay has told me the money was wired by Enterprise bank on the 14th of June and it will my account any day now. Today 6th of July I am still waiting on that money.

  18. Antony P
    Antony P July 10, 2018 at 11:24 am

    Osman and fayz76, CryptoCapital stole my money too about 3 months ago. Everything that Jay said is usually not right. I think he never really checks anything. It’s just his standard answer like that. For my case, he has been saying the money is already transferred via Enterprise Bank and Trust. I asked him for a proof several times and he never sent me anything. I tried to contact Enterprise Bank directly now because I am pretty sure Enterprise doesn’t have my money.
    Good luck getting your money back from these guys.

  19. D Lib
    D Lib July 18, 2018 at 4:30 am

    I sent money to the bank but put wrong details in and it got returned by the bank. I emailed crypto capital and the confirmed money had been returned too about a month but money was credited minus the fee also sending fee is not refund so can be costly if make mistakes.

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